(11 May 2021) Etihad Airways has partnered with DUBZ, powered by dnata, a specialised off-airport solutions provider, to make it easier for passengers to check-in their bags, pick their seat and collect their boarding pass and luggage tags from their home in Abu Dhabi.
A Covid-19 PCR test can also be arranged through the airline’s medical partner, LifeDx.
To book the service, passengers need to visit etihad.com/homecheckin up to seven hours before their flight. Check-in agents will arrive at the location booked at the chosen time, between 8am and 8pm. The agent will check travel documents, complete the check-in process and collect bags.
Seat selection can also be made at the same time and extra baggage allowance can be purchased if required. Travellers who want to board their flight early and receive their luggage first can add Priority Boarding and Priority Bag Tags for an additional fee.
Once at Abu Dhabi International Airport, all non-transit passengers that used the home check-in service can skip the queues bag-free, making the airport journey seamless. Luggage will need to be collected at the destination baggage belt.
John Wright, Vice President Global Airport, Network & Cargo Operations, Etihad Airways said, “Etihad is continuously looking to enhance the travel experience and with this latest initiative, the airline is giving guests more convenient travel options. Especially during the COVID19 pandemic, the home check-in service also limits human interaction at the airport as guests are able to head straight to immigration and avoid long lines at the airport.”
Home PCR tests are also available when booking any home check-in packages. A certified nurse from LifeDx will conduct the test and results will be received by email and SMS between 24 to 48 hours.
Home check-in packages start from AED 220 which includes up to four bags, irrespective of the number of people travelling. Additional baggage allowance can be added for AED 40 per piece. Bag disinfection can be added on for a set fee. Passengers living outside of Abu Dhabi can also book home check-in for an additional fee.